Privacy Policy

Privacy Policy

Introduction

Welcome to https://call-center-for-dentists.storysurge.net (hereinafter referred to as “Call Center for Dentists,” “we,” or “us”). We are committed to protecting your privacy and ensuring the security of your personal information. This comprehensive Privacy Policy outlines our practices regarding the collection, use, and disclosure of data in compliance with various international privacy laws, including:

  • Canada’s Personal Information Protection and Electronic Documents Act (PIPEDA)
  • Quebec Law 25
  • The General Data Protection Regulation (GDPR) of the European Union (EU)
  • Brazil’s Lei Geral de Proteção de Dados (LGPD)
  • California’s Consumer Privacy Act (CCPA/CPRA), USA
  • Colorado’s Privacy Act (CPA), USA
  • Utah’s Privacy Act (UCPA), USA
  • Connecticut’s Consumer Data Protection Act (CTDPA), USA
  • Virginia’s Consumer Data Protection Act (VCDPA), USA
  • South Africa’s Protection of Personal Information Act (POPIA)

Scope

This policy covers all aspects of our website, applications, services, and products offered by Call Center for Dentists. However, please note that it does not extend to third-party platforms, applications, or services linked from our site, which have their own privacy policies governing user data.

Processing Activities

Our Privacy Policy governs your interactions with us when:

  1. You utilize our applications and services as an authorized user.
  2. You visit any of our websites that reference this Privacy Policy.
  3. You receive communications from us, including newsletters, emails, phone calls, or text messages (SMS).

Personal Data Collection

We collect various types of personal information, which can include:

  • Account Information: Details related to your registration and account creation.
  • Payment Information: Transaction details for processing payments securely.
  • Financial Information: Data required for financial transactions and services.
  • Purchase Information: Records of products or services purchased from us.
  • Mobile Device Identifiers: Unique device identifiers, such as IP addresses, to enhance user experience.
  • Location Data: Geolocation information when you interact with our location-based services.
  • Feedback: Your comments, reviews, and responses to surveys.
  • Social Media Information: Details from your social media profiles when you choose to connect them with our services.
  • Product Information: Preferences, usage patterns, and feedback related to the products you use or purchase from us.

We collect this data through various methods: user input forms, online interactions, tracking technologies (like cookies), and third-party providers who share personal data with us under their respective privacy terms.

Cookies

Call Center for Dentists uses cookies to enhance your experience on our website and to gather analytics. Cookies can be categorized as:

  1. Strictly Necessary: Essential for navigating our site and using its core features.
  2. Preference: Remembering user preferences, such as language settings.
  3. Analytics: Tracking website usage to improve performance and enhance user experience.

Users have the option to manage their cookie preferences through our Cookie Manager, allowing them to control non-essential cookies.

Retention and Deletion

We retain personal data for periods necessary to fulfill the purposes for which it was collected, as per applicable laws. Once these purposes are met, we securely delete or anonymize the information to ensure your privacy.

Security Measures

To protect your personal data, we implement robust security measures, including:

  • Encryption of data at rest and in transit.
  • Engaging secure third-party processing partners who adhere to strict privacy standards.
  • Regular security audits and updates to prevent unauthorized access or disclosure.

Children’s Privacy

Call Center for Dentists does not knowingly collect personal information from children under the age of 18. If you believe we have collected such data by mistake, please contact us, and we will take immediate steps to rectify the issue.

Your Rights

Depending on your location, you may have specific rights regarding your personal data, including:

  • Access, rectification, or erasure of your data.
  • Restriction or objection to the processing of your information.
  • Data portability, allowing you to move your data to another service provider.
  • The right not to be subject to automated decision-making processes that significantly affect you.

To exercise these rights or for any data-related inquiries, please reach out to our privacy team at [email protected] or via postal mail to the address provided below.

Changes to Policy

We reserve the right to update this Privacy Policy at any time. Any changes will be effective immediately after posting on our website, and your continued use of our services will be deemed as acceptance of the updated policy.

Contact Information

For any questions, requests for data access or deletion, or if you have concerns about our privacy practices, please contact us:

  • Email: [email protected]
  • Postal Mail: Call Center for Dentists, Privacy Team, [Address]